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A Method of Dialogue, Final Step: Resolution

We’ve been digging into my Mentallurgy Method of Dialogue in order to understand its progression of steps or phases.

Preparation addresses the critical importance for each would-be partner to arrive at the table in the most resourceful state possible. Consideration begins to create the space where partners can search for common ground and clarify what they really want. Deliberation takes this desired outcome and weighs it against other factors that serve to refine and amplify its value.

The fourth and final step in creative dialogue is called RESOLUTION, which not only signifies a strategic achievement (i.e., achieving the goal partners set for themselves) but, even more importantly, a crucial breakthrough in their synergy together where they become a genuine community (communitas, together as one).

RESOLUTION isn’t necessarily a ‘last step’ in the sequence, therefore, since such breakthroughs (in higher degrees) are both the effect of earlier/deeper phases of transformation as well as the creative fuse for what’s still to come.

All along the way, then, and not just at the end. In a sense, Preparation, Consideration, and Deliberation each represents a resolution of its own, as it fuels and supports the larger process of community formation. In the back-and-forth, up-and-down flow of dialogue, partners experience a more satisfying and meaningful way of being together.

From the very beginning, as individuals are preparing themselves for creative engagement in the co-construction of meaning, RESOLUTION is already evident.

Becoming 100% present – that is, coming back to a grounded, centered, and open state of consciousness from our ‘normal’ condition of distracted attention – is what we might call existential resolution: the resolution of each individual to be fully present in the here-and-now.

Because creative dialogue and community formation name an organic process and not a mechanical procedure, self-transcendence is inherent to its dynamic. Each phase gathers and incorporates the deeper evolutionary achievement, establishes a new center of higher integrity, and prepares for the leap beyond to what’s next. This taking-up, re-centering, and going-beyond is the very essence of a living thing; we must remember that a community is alive and not merely ‘made up’ of living things.

Still, there is forward direction to the organic process. Each living thing carries within itself the ideal of its own future fulfillment, as the vibrant fruit-bearing apple tree sleeps inside the seed and gradually wakes into fuller self-actualization. In other posts I have argued for the deep equivalence of human fulfillment (or self-actualization) and genuine community, that human beings only come fully into themselves with the rise of community, just as genuine community is the consilient (leaping-together) effect of their fulfillment as individuals.

Creative dialogue is how this happens.

In my Introduction I made the point that creative dialogue is fundamentally different from a mere strategy meeting where committee members define a goal, design their plan, take assignments, and execute the steps to completion. A committee comes together for this purpose, and when its objective has been achieved there is no further reason for it to exist. A community, quite otherwise, may orient engagement around strategic objectives, but its deeper reason for being is as a transformer of consciousness, a convergence of creative intention, and a new way of being together as one.

RESOLUTION can be analyzed on each of these dimensions: consciousness, creativity, and communion. Pragmatically speaking, a committee has no real interest in any of them. According to the Mentallurgy Method of Dialogue we’ve been exploring, the resolution that partners seek necessarily includes them all, for in genuine community it’s never enough just to ‘get the work done’. Partners engage each other in this process with the aim of becoming more fully human and growing together as one.

Community is not just an evolutionary and mystical enterprise, however. In the earlier phases of creative dialogue partners do real pick-and-shovel work as they practice presence, search for common ground, clarify their desired outcome, and work out a strategy.

As an endeavor in the co-construction of meaning, dialogue involves much more than waiting on inspiration and its gratuitous flashes of insight. Identifying mutual interests and shared values, voicing perspectives and reflecting back what partners hear from each other, coming to agreement on a desired outcome and sharpening the signal by weighing the risk, the cost, and the work entailed in making it a reality – none of this is easy, or even fun for that matter.


All of this can seem manageable, and even exciting, unless our challenge has to do with resolving conflict. For partners who start the process of creative dialogue in a spirit of camaraderie, the work of co-constructing meaning and growing into community is more enjoyable, for the obvious reasons. But individuals who step (or perhaps feel dragged) into this process because their differences are not only threatening to undermine what they once had together, but to dissolve their hopes, their family, their property, their dignity, and their sanity along with it – well, they don’t feel very much like ‘partners’ at all.

It’s tempting to jump in where the fire is hottest and try to fix what’s wrong. But especially in such cases, the four steps of creative dialogue need to be taken in order. We don’t jump in to fix the problem; besides, opponents will most likely disagree on where (and with whom) the real problem lies anyway. Instead, each individual begins with PREPARATION by shifting to a more grounded, centered, and open state of being. The issue at the center of the fire can wait just a few minutes.

To become partners, individuals need to release their judgments, the baggage from their past, the storyline of their conflict, and even release the identities they have constructed for themselves around it.

I suspect that most – approaching all – of our disagreements and conflicts, rooted as they are in our differences, are capable of being resolved if only we can bring an inner peace to the table. The human spirit is creative, intelligent, playful, generous … and resilient.

When we take the time to let go of who we think we are and come back to the here-and-now, we will find the wellspring within, providing all we need to work things out.

 

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A Method of Dialogue, Step Two: Consideration


Let’s remind ourselves: Dialogue is different from mere conversation, topic discussion, or competitive debate in the way it involves partners in the co-construction of meaning. Dialogue is about working together; its back-and-forth exchanges are conducted in the interest of respecting differences, building rapport, finding common ground, and cooperating toward a satisfying and meaningful resolution.

The first characteristic mentioned above – respecting differences – creates a space where the subsequent tasks of building rapport, finding common ground, and reaching resolution stand a chance. Without it, creative dialogue and genuine community have no hope.

In a period of history when difference is a predictable and inescapable part of our cultural landscape, learning how to respect differences has become a new and precious survival skill.

Once upon a time, perhaps, a dialogical method of community formation could be the special interest of a relative few – the sages, mediators, and therapists the rest of us went to with our problems. Now we all need the know-how. Those specialized professions aside, an ordinary person today cannot afford to be ignorant about it, and those of us guilty of ignórance (i.e., willful ignorance) will increasingly be the ‘new terrorists’ of the future.

In this post we will explore the second step or phase of creative dialogue, assuming that we are familiar with – and actively practicing – step one, Preparation. As I explained in that earlier post, dialogical community is an organic process depending on individuals who are intentionally engaging the practice of being grounded in the here-and-now, centered in themselves, and open to reality. With this necessary ‘work before the work’ underway, the process can advance to the CONSIDERATION phase.

The word ‘consider’ literally refers to thinking “with the stars” (con + sidus); contemplating a question, challenge, issue, or opportunity inside a larger (cosmic!) context. In a disciplined way CONSIDERATION reaches out and beyond our immediate reactions or personal opinions in order to navigate – think of sailors navigating their ships by the stars – our best way through a situation.

In my Mentallurgy Method of Dialogue, the singular purpose of CONSIDERATION is to find a way through our differences, to a resolution that will be both satisfying and meaningful to everyone involved.

Finding a way through should naturally make us wonder: between what? According to this method, we seek a way between ‘urgency’ and ‘conviction’. My diagram above sets urgency and conviction at the extremes of a continuum. Actually, they name what results when this continuum snaps and releases its otherwise creative energy into fixated compulsions.

Urgency is the frantic feeling that an opportunity is closing down, resources are slipping away, and we won’t get what we need. On the other side, conviction is when thinking gets trapped inside conclusions that aren’t obviously true but must be true if the meaning of our lives is to hold together. Almost by definition a conviction is beyond question and hence self-excluded from creative dialogue.

As you might imagine – heck, just recall a time recently when a challenge to your convictions backed you into a corner where you lashed out in self-defense – when the continuum snaps, urgency and conviction fuse into something no longer creative but potentially destructive. At the very least, it puts an end to dialogue.

In Homer’s Odyssey, Odysseus must steer his ship through the Strait of Messina, between Scylla, a six-headed sea monster, on one side, and Charybdis, a crushing whirlpool, on the other.* These metaphors are perfect descriptions of what is meant by urgency and conviction. Urgency makes us panic and scramble for cover, while conviction pulls us into tighter and more constrictive spirals of thinking. Such are what happen when we begin to feel threatened, unappreciated, or left out.

CONSIDERATION has the aim and purpose of creating a space where dialogue partners feel safe, welcome, and included. Only then can we acknowledge our differences and explore common ground in a spirit of mutual positive regard and kindness – a second meaning of CONSIDERATION in this context.

When we’re not snapping to the extremes of urgency or conviction, the creative tension inherent to the continuum is available for the work of co-constructing meaning.

Instead of referring to this continuum obliquely as we’ve done so far, we can now analyze it into its constitutive elements. Ask yourself, “What makes something meaningful?” These elements provide the answer: Something is meaningful to us when it (1) impinges on our basic needs, (2) is an object or subject of interest, (3) carries, reflects, or otherwise represents our values, and (4) is compatible with or validates our beliefs.

Touch on all four elements at once and you have a construct that is highly meaningful; touch just one and not others – such as believing something abstract or imaginary with no bearing in real life – and your construct is correspondingly low in meaning.

Seeing these elements on a continuum helps partners appreciate where they stand the best chance of finding common ground. Not so much in their individual needs, as these can easily snap the continuum into urgency. And neither in their personal beliefs, as these can easily snap the continuum into conviction. In either case, their engagement will be tapping very close to the less stable extremes on the continuum of meaning.

Instead, partners are more likely to find common ground in their mutual interests and shared values, where each is positively invested but typically not so defensive. Interests and values are less binary (on/off, right/wrong) than needs and beliefs, which makes them easier to negotiate and even modify.

The CONSIDERATION phase of creative dialogue is where partners ask questions and reflect back to each other what they hear. Reflections are opportunities for partners to confirm, clarify, or correct what they are hearing from each other so that a more accurate understanding can be reached.

An invitation to translate their individual needs into interests and their personal beliefs into values opens the path of creative dialogue by helping partners focus on what they have in common. Mutual interests and shared values: this is the way through.


* In Homer’s story Odysseus chooses to pass too close to Scylla and lose only a few of his sailors, rather than get pulled into Charybdis and lose his entire ship. My Method of creative dialogue seeks the mid-line where both dangers can be avoided.
 

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A Method of Dialogue (Introduction)

For our future to be long and prosperous, our species needs to learn better ways of getting along. Our growing population, along with the steady increase in the pluralization of global culture, is making it impossible to stay inside our provincial bubbles of meaning.

More and more, we are confronted with the differences that characterize our remarkable diversity, but we’re still struggling with how to negotiate these differences and peacefully coexist. The high ideal would be that we develop methods, skills, and practices that will foster genuine community – not only in small pockets of intentional practitioners, but across the planet.

We’ve made some headway, but there’s much work to be done.

In this post and the next four, I will present a method which is highly effective when it comes to working toward resolution – whether it’s reaching agreement on a proposal, building mutual understanding, or resolving conflict between and among ourselves.

The method is based in a therapeutic approach to health and happiness that I’ve been developing for a decade and a half, called Mentallurgy, which helps individuals take creative control inside the ‘mental theater’ of their own brain. It is importantly different from – and much more effective than – both talk therapy and drug therapy (the conventional forms of therapy most common today).

Because the process for dialogue presented here uses many of the same skills introduced in my Braintracts blog, I’m naming it the Mentallurgy Method of Dialogue.

For now we’ll only take a summary overview of the Method in order to get a sense of its process. In subsequent posts I will open up each of its four phases and dig into the details. As the diagram above illustrates, effective dialogue moves through a developing sequence of steps, none of which can be skipped if we truly want to reach resolution (i.e., agreement, understanding, reconciliation, and unity).

We should start by making a critical distinction between dialogue on the one hand, and conversation, discussion, or debate on the other. The latter are either too unstructured (conversation), topic-driven (discussion), or gladiatorial in pressing for a win-lose outcome (debate). Dialogue literally refers to the collaborative process of finding common ground and making meaning in which all partners are invested.

This obviously requires some individual PREPARATION to ensure that dialogue partners come to the table in a creative, resourceful, and optimistic frame of mind. Individuals can’t do this for one another; each is responsible for doing the necessary “work before the work.” It’s common in everyday relationships for us to take a more passive, casual, or reactive role, so this step is essential for the Method to get successfully underway.

With partners thus engaged in the process, the next step of CONSIDERATION can begin to cultivate the conditions in which healthy and productive dialogue takes root. We’ll look more closely at the art of dialogue, in the way it carefully navigates a middle path between urgency and conviction – the Scylla and Charybdis that have wrecked many a ship seeking successful passage to the island paradise of genuine community.

Effective dialogue protects the space where each partner feels safe, welcome, and included.

As partners clarify their common interests and values, DELIBERATION guides them through a simple system of factors that helps focus their work together on a goal that matters to everyone. Built into the term is the idea of balance (Latin līberāre), which speaks to the importance of staying aligned with our desired outcome even as we honestly appraise the serious effort required in getting to what we want, what we may have to give up for its sake, and the possibility of falling short of our goal.

Realistic assessment, rather than starry-eyed wishful thinking, is intrinsic to the dialogical process. This careful balance of work, cost, and risk in pursuit of what we hope to gain by reaching our goal is the basic calculus of success.

RESOLUTION is where partners come to agreement, understanding, and reconciliation around the matter of concern. The goal that was clarified during the deliberation phase might still lie in the future, but there is now a shared commitment to its realization. This distinction between project (a future objective) and process (an organic unfolding) is what makes dialogue different from a mere strategy meeting.

Partners may well leave with specific task assignments, but the true resolution is a transformation by which separate individuals are lifted into the higher wholeness of genuine community.

These four steps or phases in the process of creative dialogue together comprise a method that can help move us into a more peaceful and prosperous future. In coming posts we’ll look deeper into each phase, arriving eventually at a full understanding of how we can flourish together, and not merely get along.

 

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