Let’s remind ourselves: Dialogue is different from mere conversation, topic discussion, or competitive debate in the way it involves partners in the co-construction of meaning. Dialogue is about working together; its back-and-forth exchanges are conducted in the interest of respecting differences, building rapport, finding common ground, and cooperating toward a satisfying and meaningful resolution.
The first characteristic mentioned above – respecting differences – creates a space where the subsequent tasks of building rapport, finding common ground, and reaching resolution stand a chance. Without it, creative dialogue and genuine community have no hope.
In a period of history when difference is a predictable and inescapable part of our cultural landscape, learning how to respect differences has become a new and precious survival skill.
Once upon a time, perhaps, a dialogical method of community formation could be the special interest of a relative few – the sages, mediators, and therapists the rest of us went to with our problems. Now we all need the know-how. Those specialized professions aside, an ordinary person today cannot afford to be ignorant about it, and those of us guilty of ignórance (i.e., willful ignorance) will increasingly be the ‘new terrorists’ of the future.
In this post we will explore the second step or phase of creative dialogue, assuming that we are familiar with – and actively practicing – step one, Preparation. As I explained in that earlier post, dialogical community is an organic process depending on individuals who are intentionally engaging the practice of being grounded in the here-and-now, centered in themselves, and open to reality. With this necessary ‘work before the work’ underway, the process can advance to the CONSIDERATION phase.
The word ‘consider’ literally refers to thinking “with the stars” (con + sidus); contemplating a question, challenge, issue, or opportunity inside a larger (cosmic!) context. In a disciplined way CONSIDERATION reaches out and beyond our immediate reactions or personal opinions in order to navigate – think of sailors navigating their ships by the stars – our best way through a situation.
In my Mentallurgy Method of Dialogue, the singular purpose of CONSIDERATION is to find a way through our differences, to a resolution that will be both satisfying and meaningful to everyone involved.
Finding a way through should naturally make us wonder: between what? According to this method, we seek a way between ‘urgency’ and ‘conviction’. My diagram above sets urgency and conviction at the extremes of a continuum. Actually, they name what results when this continuum snaps and releases its otherwise creative energy into fixated compulsions.
Urgency is the frantic feeling that an opportunity is closing down, resources are slipping away, and we won’t get what we need. On the other side, conviction is when thinking gets trapped inside conclusions that aren’t obviously true but must be true if the meaning of our lives is to hold together. Almost by definition a conviction is beyond question and hence self-excluded from creative dialogue.
As you might imagine – heck, just recall a time recently when a challenge to your convictions backed you into a corner where you lashed out in self-defense – when the continuum snaps, urgency and conviction fuse into something no longer creative but potentially destructive. At the very least, it puts an end to dialogue.
In Homer’s Odyssey, Odysseus must steer his ship through the Strait of Messina, between Scylla, a six-headed sea monster, on one side, and Charybdis, a crushing whirlpool, on the other.* These metaphors are perfect descriptions of what is meant by urgency and conviction. Urgency makes us panic and scramble for cover, while conviction pulls us into tighter and more constrictive spirals of thinking. Such are what happen when we begin to feel threatened, unappreciated, or left out.
CONSIDERATION has the aim and purpose of creating a space where dialogue partners feel safe, welcome, and included. Only then can we acknowledge our differences and explore common ground in a spirit of mutual positive regard and kindness – a second meaning of CONSIDERATION in this context.
When we’re not snapping to the extremes of urgency or conviction, the creative tension inherent to the continuum is available for the work of co-constructing meaning.
Instead of referring to this continuum obliquely as we’ve done so far, we can now analyze it into its constitutive elements. Ask yourself, “What makes something meaningful?” These elements provide the answer: Something is meaningful to us when it (1) impinges on our basic needs, (2) is an object or subject of interest, (3) carries, reflects, or otherwise represents our values, and (4) is compatible with or validates our beliefs.
Touch on all four elements at once and you have a construct that is highly meaningful; touch just one and not others – such as believing something abstract or imaginary with no bearing in real life – and your construct is correspondingly low in meaning.
Seeing these elements on a continuum helps partners appreciate where they stand the best chance of finding common ground. Not so much in their individual needs, as these can easily snap the continuum into urgency. And neither in their personal beliefs, as these can easily snap the continuum into conviction. In either case, their engagement will be tapping very close to the less stable extremes on the continuum of meaning.
Instead, partners are more likely to find common ground in their mutual interests and shared values, where each is positively invested but typically not so defensive. Interests and values are less binary (on/off, right/wrong) than needs and beliefs, which makes them easier to negotiate and even modify.
The CONSIDERATION phase of creative dialogue is where partners ask questions and reflect back to each other what they hear. Reflections are opportunities for partners to confirm, clarify, or correct what they are hearing from each other so that a more accurate understanding can be reached.
An invitation to translate their individual needs into interests and their personal beliefs into values opens the path of creative dialogue by helping partners focus on what they have in common. Mutual interests and shared values: this is the way through.